Privacy Policy
Effective Date: 12/10/2024
Last Updated: 1/29/2024
1. Introduction
Welcome to Wave Line, a platform accessible via both web and mobile applications, developed and operated by PNW Software Solutions LLC ("PNW Software Solutions", "we", "us", or "our"). This Privacy Policy outlines our commitment to respecting and protecting your privacy. This Policy describes the information we collect through the Wave Line platform, how we use that information, and the options you have to access, correct, or delete such information.
2. Information We Collect
2.1 Personal Information
We collect personal information such as your name, phone number, and email address when you sign up for our services or otherwise interact with us.
2.3 Usage Data
We collect information about how you use our services, including your interactions with our messages, to improve user experience and optimize our offerings.
3. How We Use Your Information
3.1 Service Delivery
We use your personal information to provide, maintain, protect, and improve our services, as well as to protect Wave Line users.
4. User Consent and Rights
4.1 User Rights and Controls
You have the right to access, correct, update, or request deletion of your personal information at any time.
5. Information Storage and Security
The data we collect is securely stored on our servers. We are committed to protecting the security of your personal information and use appropriate technical and organizational measures to protect it against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
6. Information Sharing
6.1 Third Parties
We ensure that no third-party entities have access to your information without explicit user consent. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.
6.2 Service Providers
Any third-party service providers involved in data processing are strictly compliant with our data protection standards and confidentiality agreements.
7. Data Retention and Deletion
We retain your personal data only for as long as necessary to provide the services to you and fulfill the purposes described in this policy. We follow a strict retention policy that ensures data is kept only as long as it serves the operational purpose, after which it is irreversibly destroyed. Analytical data used for service improvement is anonymized.
8. Changes to the Privacy Policy
We reserve the right to change this Privacy Policy as necessary. We will provide notice of any significant updates within the application or through other appropriate communication channels.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us at admin@pnwsoftwaresolutions.com.